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MphasiS Healthcare Solutions (MHS), a provider of health benefit management and business process outsourcing (BPO) services, today announced that Custom Benefits Administrators (CBA) signed a subscription for its JackRabbit Report Server, allowing the La Crosse, Wis., third-party administrator of self-funded employee benefits to generate and access reports in real time over the web. “We selected JackRabbit because it will help us manage the benefit plans of our clients and serve their data reporting requests faster and more cost effectively,” said Beth Dee, director of claims operations at CBA. “Our self-funded payor clients expect timely service and the JackRabbit tools allow us to meet their expectation, which is crucial to our financial success.” MHS’s JackRabbit Report Server, an ASP solution, features multiple levels of sophisticated subscription-based report solutions that allow third-party administrators and others to directly access benefits data and publish custom reports containing information that is current within the minute. It contains more than 140 report templates, substantially reducing the time and resources needed to generate complex reports from MHS’s health benefits management (HEALTHpac) and customer service (CSIpac) systems. About Custom Benefit Administrators Custom Benefit Administrators, La Crosse, Wis., is a third-party administrator of self-funded employee benefits. It offers a variety of administrative services to assist employers in providing competitive benefit packages to their employees. About MphasiS Healthcare Solutions Based in Phoenix, Ariz., MphasiS Healthcare Solutions* (Eldorado Computing, Inc.), specializes in health insurance application development, business process outsourcing (BPO) services, IT engineering and operational consulting. The company serves the full spectrum of organizations nationally and internationally engaged in managing health benefit plans including third party administrators (TPAs), health plans, employers and self-insured organizations. Together, MphasiS Healthcare Solutions customers manage 5 million lives and handle 35 million claims annually.
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